The CPE Store, Inc.

Providing self-study continuing education courses to accounting professionals since 1995

Courses

Management & Marketing

Status
Title
Credit Hours
Change Management (3 hours)
Coaching and Mentoring (3 hours)
Dealing with Problem Employees (20 hours)
Developing and Managing Teams (4 hours)
Effective Employee Training (2 hours)
Employee Onboarding (2 hours)
Guide to Family and Medical Leave (18 hours)
Human Resources Guidebook (18 hours)
Identity Theft (4 hours)
Keeping Taxpayer Data Secure (3 hours)
Manager's Legal Handbook (20 hours)
Negotiation (5 hours)
Performance Appraisals (2 hours)
Predicting Success (8 hours)
Project Management (14 hours)
Recruiting and Hiring (4 hours)
Selling to the Affluent (10 hours)
Sexual Harassment Awareness (Illinois) (1 hours)
Succession Planning (3 hours)
The Employee Experience (10 hours)

Change Management

Currently available in PDF format only
Change Management
Course number: MM273101
The Change Management course is designed to assist the reader in conducting major change initiatives. It focuses on the many pitfalls that can cause failure, as well as the best change management process for improving the odds of success. The course also notes the characteristics of the person who should lead a change initiative, and how to deal with the conflicts that are frequently triggered by a major change. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Management Services.     Course credit: 3 hours
 

PDF$29

 

Colleague Test(s)$15

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Coaching and Mentoring

Coaching and Mentoring
Course number: MM468302
The Coaching and Mentoring course discusses how to engage in the coaching and mentoring of employees, so that the results of these engagements are maximized. Topics covered include coaching models, the types of questions to use, how to issue feedback, session preparation, the different types of mentoring arrangements, and more. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 3 hours
 

Printed Version$29

 

PDF$29

 

Colleague Test(s)$15

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Contents

Dealing with Problem Employees

Currently available in PDF format only
Dealing with Problem Employees
Course number: MM536110
No matter what problems you’re having with your employees, this course will offer proven techniques for creating a trouble-free workplace. Will show you how to: recognize who is and isn’t a problem; help problem employees get back on track; investigate problems and complaints; conduct performance evaluations; apply progressive discipline; suspend employees; fire employees; handle severances and references; institute effective policies and procedures; and more. Note: This course is not applicable to employees of state and local governments. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam and grading service.

NASBA field of study: Business Law    Course credit: 20 hours
 

PDF$119

 

Colleague Test(s)$50

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Developing and Managing Teams

Developing and Managing Teams
Course number: MM462102
This course covers when to use teams, why it is critical to staff a team with a mix of personality types, and how to develop a high-performing team. The course also notes the importance of emotional intelligence, conflict resolution, and consensus building. It addresses many additional team topics, including how to manage a team, self-directed teams, and the decision-making process within a team. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 4 hours
 

Printed Version$39

 

PDF$39

 

Colleague Test(s)$15

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Contents

Effective Employee Training

Effective Employee Training
Course number: MM483701
The Effective Employee Training course describes how training can be made more effective, so that it generates an improvement in business performance. The course covers the alignment of training with corporate strategy, how training materials should be tailored to specific needs, and how training materials can be designed to maximize knowledge retention. The course also covers how employees should be supported after training has been completed, so that they can implement what they have learned. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Relations    Course credit: 2 hours
 

Printed Version$19

 

PDF$19

 

Colleague Test(s)$12

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Contents

Employee Onboarding

Employee Onboarding
Course number: MM273601
The Employee Onboarding course discusses the reasons for a comprehensive onboarding system and then describes the contents of such a system. The course covers many types of orientation and the need for ongoing performance reviews and surveys, as well as the support of peer advisors, mentors and coaches at various phases of the onboarding process. The course also covers measurement systems, a new employee checklist, and a number of special onboarding challenges. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 2 hours
 

Printed Version$19

 

PDF$19

 

Colleague Test(s)$12

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Contents

Guide to Family and Medical Leave

Guide to Family and Medical Leave
Course number: MM518506
The federal Family and Medical Leave Act (FMLA) helps employees balance the demands of work and family. But the law can be hard for employers to apply in the real world, especially when it comes to tracking intermittent leave, completing the proper paperwork, and determining eligibility for different types of leave. This course covers everything you need to know about the FMLA, whether your workers are on-site or remote. It will help you determine: who is eligible for leave, what types of leave are covered, how much leave employees may take, how to comply with notice and other paperwork requirements, and more. Covers all of the latest changes to the FMLA, including those related to the COVID-19 pandemic, as well as changes to state family and medical leave laws. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam and grading service.

NASBA field of study: Business Law    Course credit: 18 hours
 

Printed Version$119

 

PDF$119

 

Colleague Test(s)$45

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Contents

Human Resources Guidebook

Currently available in PDF format only
Human Resources Guidebook
Course number: MM476503
This course describes how to plan for the appropriate staffing and skill levels in a business, as well as how to design jobs and tailor recruiting campaigns to attract the correct types of candidates. There is extensive coverage of employee development, including career development, training programs, and succession planning. The course also notes the many types of compensation and benefits, as well as their tax implications, and finishes with coverage of legal issues, including discrimination, related laws, and records management requirements. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 18 hours
 

PDF$109

 

Colleague Test(s)$45

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Contents

Identity Theft

Identity Theft
Course number: MM717101
Identity theft is a common type of fraud. Anyone can be targeted; from a household or a business, to a nation. Identity theft impacts not just the victims, but their families, friends, employers, and the organizations involved. There is a need for better education and awareness regarding the threat of identity theft. This course explains what identity theft is and how federal laws protect victims of identity theft. It discusses how criminals steal identities and addresses common schemes they use. It also helps you recognize warning signs and identify methods that secure your identity. Finally, the course discusses how businesses and organizations protect personal information collected and respond to data breaches. Real-life cases and tips to protect yourself against identity theft are included. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam and grading service.

NASBA field of study: Business Law    Course credit: 4 hours
 

Printed Version$39

 

PDF$39

 

Colleague Test(s)$15

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Contents

Keeping Taxpayer Data Secure

Keeping Taxpayer Data Secure
Course number: MM928101
In this course, tax preparers are introduced to the problem of cybercrime and its costs, offered methods that can be expected to reduce the chances of becoming a cybercrime victim, and informed of proper steps to take if they do become victims of cybercrime. This course examines cybercrime and discusses the extent of the cybercrime problem, potential costs to a tax preparer whose taxpayer data have been breached, best practices a tax preparer should implement to avoid becoming a victim of cyber crime, and what actions to take if taxpayer data has been breached. Course level: Basic. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Business Management & Organization    Course credit: 3 hours
 

Printed Version$29

 

PDF$29

 

Colleague Test(s)$15

Table of
Contents

Manager's Legal Handbook

Currently available in PDF format only
Manager
Course number: MM265708
If you supervise employees or independent contractors, this is your perfect resource. This course provides everything you need to stay within the bounds of the law, including: hiring, discrimination, wages and hours, privacy, time off, workplace policies, firing and layoffs, and more. Includes up-to-date information on discrimination laws, health care reform, social media developments, and more. It also provides information on the laws of each state. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Business Law    Course credit: 20 hours
 

PDF$119

 

Colleague Test(s)$50

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Contents

Negotiation

Negotiation
Course number: MM473802
The Negotiation course provides an overview of the negotiation process. It introduces the basic negotiation concepts, including the best alternative to a negotiated agreement, the reservation price, and the zone of possible agreement. The course also notes the differences between distributive and integrative negotiations. It addresses the characteristics of a negotiator, how to prepare for a negotiation, and the types of tactics that can be used in a negotiation. Attention is also paid to dealing with failing negotiations, negotiations with employees and suppliers, and how to measure the effectiveness of negotiations. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Business Management & Organization.     Course credit: 5 hours
 

Printed Version$39

 

PDF$39

 

Colleague Test(s)$20

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Contents

Performance Appraisals

Performance Appraisals
Course number: MM483601
Managers need to provide fair and accurate performance appraisals to their employees, but the result is sometimes muddled and stressful. The Performance Appraisals course provides guidance by describing every step in the appraisal process, including preparatory work by the manager and employee, the performance discussion, and how to handle the more difficult topics. The course also addresses the performance appraisal review form and the development plan, as well as the different types of performance review models and the situations in which they are most applicable. In addition, it describes how to mitigate some negative aspects of the process. In short, the course can be used to create a more effective and less stressful performance evaluation process. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 2 hours
 

Printed Version$19

 

PDF$19

 

Colleague Test(s)$12

Table of
Contents

Predicting Success

Available in PDF format only.
Predicting Success
Course number: MM157701
Predicting Success is a practical guide to finding the perfect member for your team. By applying the principles and tools of human analytics to the workplace, you'll avoid bad culture fits, mismatched skillsets, entitled workers, and other hiring missteps that drain the team of productivity and morale. This course provides guidance toward implementing tools like the Predictive Index®, behavior analytics, hiring assessments, and other practical resources to build your best team and achieve the best outcomes. You’ll learn how to: hire without the worry of mismatched expectations; apply practical analytics tools to the hiring process; build the right team and avoid disconnected or dissatisfied workers; and start seeing candidates as opportunities. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 8 hours
 

PDF$69

 

Colleague Test(s)$20

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Contents

Project Management

Available in PDF format only.
Project Management
Course number: MM473302
This course discusses all aspects of project management. It explores how projects are initiated, evaluated, and selected. It also addresses all phases of project planning, the use of CPM and PERT to schedule tasks, and how to make trade-offs between the various project constraints. The course tackles many other subjects as well, including change management, project estimating, risk management, reporting, and project management at the enterprise level. The course also delves into the intricacies of team development and management. In total, the course is intended to introduce the topic to a new project manager, as well as to refine the skills of a more experienced one. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Business Management & Organization    Course credit: 14 hours
 

PDF$99

 

Colleague Test(s)$35

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Recruiting and Hiring

Recruiting and Hiring
Course number: MM262201
This course shows how to create a job specification, and the many methods available for locating the most highly qualified candidates for a position. The course also describes general hiring principles, preliminary screening activities, how to conduct an interview, and the best way to manage the reference checking process. The course also notes how to evaluate candidates, describes the job offer, addresses how to handle counteroffers, and several related topics. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 4 hours
 

Printed Version$39

 

PDF$39

 

Colleague Test(s)$15

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Selling to the Affluent

Available in PDF format only
Selling to the Affluent
Course number: MM156202
The financial crisis has affected the affluent as well as the less affluent. This course brings you up to date with today's affluent and helps you understand what adjustments need to be made in order to successfully attract, service, and retain lifelong affluent customers and clients. Explains how the financial crisis elevated the level of anxiety and how this has affected major purchase decisions and offers step-by-step guidance on how to navigate the process of overcoming social self-consciousness during the sales process. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam and grading service.

NASBA field of study: Communications and Marketing    Course credit: 10 hours
 

PDF$69

 

Colleague Test(s)$25

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Contents

Sexual Harassment Awareness (Illinois)

Sexual Harassment Awareness (Illinois)
Course number: MM711101
Sexual harassment is a frequently discussed topic in employee relations. This course includes an overview of Illinois anti-sexual harassment legislation, discusses types of sexual harassment, provides examples of conduct considered unlawful workplace behaviors, and identifies employers’ responsibilities under Illinois laws. Licensed CPAs in Illinois are required to complete one hour of sexual harassment prevention training in order to be eligible for license renewal. After completing this course, you will be able to identify Illinois laws that offer employees protections against sexual harassment and recognize workplace behaviors that may constitute sexual harassment. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Business Law     Course credit: 1 hour
 

Printed Version$19

 

PDF$19

 

Colleague Test(s)$15

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Contents

Succession Planning

Succession Planning
Course number: MM484401
The Succession Planning course describes every aspect of succession planning – its advantages, the steps involved in operating the program, and ways to enhance its effectiveness. The course also addresses training systems for employees targeted for advancement, special issues related to succession planning for the chief executive officer position, and the measurements that can be used to determine the performance of the program. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 3 hours
 

Printed Version$29

 

PDF$29

 

Colleague Test(s)$15

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Contents

The Employee Experience

Available in PDF format only
The Employee Experience
Course number: MM310501
Organizations with engaged workforces are more profitable, enjoy greater growth, and win the battle to keep the most talented personnel. This course will teach you how to build a deeply engaged workforce. By establishing a clear set of expectations and promises and upholding it consistently, employers can build the essential trust that leads to powerful employee engagement. You will learn how to leverage the full potential of your people to transform your future. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study: Personnel/Human Resources    Course credit: 10 hours
 

PDF$69

 

Colleague Test(s)$25

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Contents