Courses

Personnel/Human Resources

Coaching and Mentoring

Coaching and Mentoring

[ 3 Hours ]

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Course number: MM268301
The Coaching and Mentoring course discusses how to engage in the coaching and mentoring of employees, so that the results of these engagements are maximized. Topics covered include coaching models, the types of questions to use, how to issue feedback, session preparation, the different types of mentoring arrangements, and more. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources

Hard copy$29

PDF$29

Extra test(s)$15

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Developing and Managing Teams

Developing and Managing Teams

[ 4 Hours ]

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Course number: MM262101
This course covers when to use teams, why it is critical to staff a team with a mix of personality types, and how to develop a high-performing team. The course also notes the importance of emotional intelligence, conflict resolution, and consensus building. It addresses many additional team topics, including how to manage a team, self-directed teams, and the decision-making process within a team. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources

Hard copy$39

PDF$39

Extra test(s)$15

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Contents

Effective Employee Training

Effective Employee Training

[ 2 Hours ]

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Course number: MM483701 New
The Effective Employee Training course describes how training can be made more effective, so that it generates an improvement in business performance. The course covers the alignment of training with corporate strategy, how training materials should be tailored to specific needs, and how training materials can be designed to maximize knowledge retention. The course also covers how employees should be supported after training has been completed, so that they can implement what they have learned. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Relations.

Hard copy$19

PDF$19

Extra test(s)$12

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Contents

Employee Onboarding

Employee Onboarding

[ 2 Hours ]

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Course number: MM273601
The Employee Onboarding course discusses the reasons for a comprehensive onboarding system and then describes the contents of such a system. The course covers many types of orientation and the need for ongoing performance reviews and surveys, as well as the support of peer advisors, mentors and coaches at various phases of the onboarding process. The course also covers measurement systems, a new employee checklist, and a number of special onboarding challenges. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources.

Hard copy$19

PDF$19

Extra test(s)$12

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Contents

Human Resources Guidebook

Human Resources Guidebook

[ 18 Hours ]

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Course number: MM276502
This course describes how to plan for the appropriate staffing and skill levels in a business, as well as how to design jobs and tailor recruiting campaigns to attract the correct types of candidates. There is extensive coverage of employee development, including career development, training programs, and succession planning. The course also notes the many types of compensation and benefits, as well as their tax implications, and finishes with coverage of legal issues, including discrimination, related laws, and records management requirements. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources

Hard copy$109

PDF$109

Extra test(s)$45

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Contents

Manager's Legal Handbook

Manager

[ 20 Hours ]

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Course number: MM265708
If you supervise employees or independent contractors, this is your perfect resource. This course provides everything you need to stay within the bounds of the law, including: hiring, discrimination, wages and hours, privacy, time off, workplace policies, firing and layoffs, and more. Includes up-to-date information on discrimination laws, health care reform, social media developments, and more. It also provides information on the laws of each state. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Business Law

Hard copy$119

PDF$119

Extra test(s)$50

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Contents

Maximizing Employee Potential

Available in PDF format only.
Maximizing Employee Potential

[ 11 Hours ]

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Course number: MM131501
Learn how to master and continually practice tactical, day-to-day talent management. Gain the skills to: assess individual potential; attract and select the right person for each position; conduct ongoing task-focused training; appraise how employees are working and provide constructive feedback; encourage career planning and advancement; identify and groom a replacement; transfer informal knowledge through job shadowing and mentoring; and much more. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources

PDF$69

Extra test(s)$30

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Contents

Performance Appraisals

Performance Appraisals

[ 10 Hours ]

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Course number: MM268702 Closeout
This course will give you the skills, confidence, and guidance you need to get the most from the performance-appraisal process, and from your people. It will show you the best ways to: review an employee’s past performance; prepare for the face-to-face meeting; assess how successful the employee has been at meeting goals; set new objectives; help develop career plans; evaluate performers at every level; understand the importance of coaching and counseling throughout the year; write up the appraisal and use ratings; follow up effectively; and more. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources.

Hard copy$45

PDF$45

Extra test(s)$25

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Contents

Predicting Success

Predicting Success

[ 8 Hours ]

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Course number: MM157701
Predicting Success is a practical guide to finding the perfect member for your team. By applying the principles and tools of human analytics to the workplace, you'll avoid bad culture fits, mismatched skillsets, entitled workers, and other hiring missteps that drain the team of productivity and morale. This course provides guidance toward implementing tools like the Predictive Index®, behavior analytics, hiring assessments, and other practical resources to build your best team and achieve the best outcomes. You’ll learn how to: hire without the worry of mismatched expectations; apply practical analytics tools to the hiring process; build the right team and avoid disconnected or dissatisfied workers; and start seeing candidates as opportunities. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources

Hard copy$69

PDF$69

Extra test(s)$20

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Contents

Recruiting and Hiring

Recruiting and Hiring

[ 4 Hours ]

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Course number: MM262201
This course shows how to create a job specification, and the many methods available for locating the most highly qualified candidates for a position. The course also describes general hiring principles, preliminary screening activities, how to conduct an interview, and the best way to manage the reference checking process. The course also notes how to evaluate candidates, describes the job offer, addresses how to handle counteroffers, and several related topics. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources

Hard copy$39

PDF$39

Extra test(s)$15

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Contents

The Employee Experience

The Employee Experience

[ 10 Hours ]

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Course number: MM310501
Organizations with engaged workforces are more profitable, enjoy greater growth, and win the battle to keep the most talented personnel. This course will teach you how to build a deeply engaged workforce. By establishing a clear set of expectations and promises and upholding it consistently, employers can build the essential trust that leads to powerful employee engagement. You will learn how to leverage the full potential of your people to transform your future. Course level: Basic. Prerequisites: None. Course includes integrated text and study guide, final exam, and grading service.

NASBA field of study : Personnel/Human Resources

Hard copy$69

PDF$69

Extra test(s)$25

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Contents